Copyright © 2009 Connie Dieken. All rights reserved.
Talk Less, Say More; Connect, Convey, Convince; onPoint Communication; Communiclutter; Make Things Happen; You Lost Me at Hello; and Communication Intelligence are registered service marks of onPoint Communication® 2006–2007.
Published by John Wiley & Sons, Inc., Hoboken, New Jersey.
Published simultaneously in Canada.
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