7
Determining if it’s a Training Problem
(IN WHICH WE CHECK IN WITH THE ELEPHANT TO SEE WHAT ELSE MIGHT BE CAUSING AN ISSUE)
Pretty much everyone who has worked in an organization creating training materials has gotten a request for something that makes them wonder “Is this really a training problem?”
Although I use COM-B as an analysis tool to understand a whole problem, I also have a list of the common issues that go along with those training requests that show up in L&D inboxes. I specifically want to look at these because they so commonly seem to be attached to learning requests, and it can be useful to set expectations about what training ...
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