chapter 8
The Belly Roll
Putting the IrrationalPerson “in Charge” toDefuse a Tense Situation
In Chapter 1, I said that when you talk to crazy, following your own instincts usually won’t work. Instead, you need to act counterintuitively. And to bring that point home, I’m starting this section of the book with a strategy that’s totally counterintuitive—especially for men.
When you’re talking with an irrational person, your natural instinct is to try to take charge of the conversation. That’s because we typically think of dominating as winning and submitting as losing. And this is especially true for high-testosterone guys.
But if you try to dominate a person who’s in attack mode, that person is going to respond by going for your throat. You’re ...
Get Talking to Crazy now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.