Skip to Content
Talking to Crazy
book

Talking to Crazy

by Mark Goulston
October 2015
Beginner to intermediate
272 pages
5h 41m
English
AMACOM
Content preview from Talking to Crazy

 

chapter 16

The Butter-Up

Getting a Know-It-All to Behave

Few People annoy us more than know-it-alls. I’m not talking here about subject-matter experts who aren’t arrogant but simply love to share what they know. I’m talking about the know-it-alls who offend you by rubbing their supposed superiority in your face.

But are these people’s actions crazy? Yes—because they constantly sabotage themselves, and the know-it-alls who really are smart are wasting their own potential. Chet, for example, was a master at stepping on his own feet by insisting on getting his own way.

When it came to marketing his firm’s IT services, Chet was brilliant. He understood the technology, and he understood his customers’ needs. Under his direction, his firm’s marketing ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

Be a Great Problem Solver – Now!

Be a Great Problem Solver – Now!

Adrian Reed
What's Your Problem?

What's Your Problem?

Thomas Wedell-Wedellsborg
Advance

Advance

Gary Burnison

Publisher Resources

ISBN: 9780814436370