chapter 20
Frenemies
Handling a “Toxic Deflector” at Work
FEW THINGS cost CEOs and managers the respect of their employees more than being played by the people I call toxic deflectors. You know exactly who I’m talking about. It’s the people who do things such as:
Manage up superbly.
Cozy up to the boss by providing intelligence on the q.t.
Court the favor of the boss by performing personal favors that are often more in the boss’s personal interest ...
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