Chapter 1. Abrasive Bosses and the Working Wounded

Abrasive bosses rub their coworkers the wrong way. Their words and actions create interpersonal friction that grates on subordinates, peers, and superiors, grinding away at trust and motivation. Abrasive bosses can inflict deep wounds and intense suffering in employees. The pain of working with an abrasive boss is often felt by the company as well, eroding effectiveness and paralyzing productivity. Few of us have escaped the pain of working under, over, or with an abrasive boss, and far too many of us have unwillingly entered the ranks of what I have come to call the working wounded.

I coach abrasive bosses of all kinds: executives, managers, supervisors, and professionals (physicians, attorneys, ...

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