Chapter 9. Blinders off: How Management Can Make Them See

Warning: lecture ahead. Sometimes in the course of a coaching session I'm suddenly struck with the urge to deliver a lecture. I'm fully aware of the fact that lecturing is outlawed as far as coaches are concerned—we're supposed to restrict ourselves to collaborative inquiry with our clients. This is my usual approach, but every so often I am overwhelmed with the impulse to speechify. I think my clients appreciate the fact that I secure their consent before dispensing my gems of insight, and I've forgiven the ones who rolled their eyeballs as I produced my portable soapbox from my briefcase. Because this is a book, I can't ask your permission, so please forgive me in advance for this two-minute ...

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