Chapter 1: Introducing Salesforce

Salesforce is the world’s premier sales and business management tool. It is used by major corporations and small businesses to automate, streamline, and track sales processes, increasing the efficiency and productivity of your staff and maximizing your business’ value.

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Choose an Edition of Salesforce

Understanding the Home Page

Customize the Home Page

Create a New User

Customize the Tabs

Upload a Company Logo

Create an App

Understanding the Company Information Page

Understanding the System Overview Page

Modify the Fiscal Year

Modify Business Hours

Log a Technical Support Case

Deactivate a User

View the Learning ...

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