CHAPTER 6

Collaborating

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Salesforce includes powerful communication tools to enhance the productivity of your organization. Chatter provides internal messaging and data sharing. Libraries store your digital documents, with optional comments, likes, and other feedback. Salesforce-to-Salesforce shares your data with customers and business partners who also use Salesforce. Salesforce Mobile supports mobile access for iPhone and Android users.

Understanding Chatter

Enable Chatter

Enable Chatter Feeds on Accounts

Configure Chatter Groups

Create a Chatter Free User

Set Up Email Notifications

Install Chatter Desktop

Enable Salesforce-to-Salesforce

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