Resolve Duplicate Contacts
If you create a new contact, but Outlook already contains an entry with the same name or e-mail address, the program notifies you that the new entry is a duplicate.
You can add the duplicate entry as a new contact or combine the information you typed in the duplicate contact with what is in the existing one, as shown here.
Resolve Duplicate Contacts
1. | If Contacts is not currently open, click the Contacts button in the navigation pane.
Outlook switches to Contacts.
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2. | |
3. | Type the necessary contact information.
Note: For more information about creating a new contact, see Chapter 2.
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4. | Click Save & Close.
If the contact is a duplicate, the Duplicate Contact Detected dialog box appears.
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5. | Click the Update Information of Selected Contact option (  changes to  ).
 The existing contact ... |
A blank Contact window opens.
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