Diagnose a Problem with Office Diagnostics

On occasion, you may experience problems while running Outlook (or any other Office product). For example, your computer might crash. In the event this happens, you can run Office Diagnostics to try to diagnose and repair the problem. If you cannot get Outlook or another Office product to run, you can launch Office Diagnostics from Windows.

Diagnose a Problem with Office Diagnostics

1.
Click Help.
2.
Click Office Diagnostics. Outlook launches Office Diagnostics.
3.
Click Continue.
4.
Click Run Diagnostics. The diagnostic process begins.

Tip

What if I cannot start an Office program to launch Office Diagnostics?

To launch Office Diagnostics from your Windows Start menu, do the following:

1.
Click Start.
2.
Click All Programs.
3.
Click Microsoft Office.
4.
Click Microsoft Office Tools.
5.
Click Microsoft Office Diagnostics. Office Diagnostics launches. ...

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