7
Team Succession Planning
Patti (Project Sponsor) “What steps are you currently taking for team knowledge transfer?”
Bert (Project Manager) “We have a team knowledge-sharing website that everyone on the team is required to update weekly. It enables us to identify mandatory, discretionary, and external dependencies for the project, increase our productivity, and avoid task duplication.”
Patti “What information does it contain?”
Bert “Key tasks completed, action steps, technical knowledge, resources including templates and references, and client data.”
Patti “So the key focus is on the team members’ project tasks and subject matter expertise?”
Bert “Yes.”
Patti “What about the other aspects of the team’s ‘brain’ of knowledge?”
Bert “Like what? ...
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