Teaming for Quality

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Corporate Culture: The Alien’s Garden

If you inquire what the people are like here, I must answer, “the same as everywhere.”

Johann Wolfgang von Goethe

Effective teaming requires, and helps create, a friendly environment or corporate culture. The two virtues go hand in hand. Teaming cannot prosper in rigidly structured, command/obedience, top-down, fear-inducing hierarchical cultures. Virtually all organization personnel must change—indeed, literally reverse their entrenched historical character—if teaming is to prosper. But, changing such deeply ingrained habitual attitudes and behaviors requires persistent and total dedication, approaching almost heroic proportions.

Habitual behavior is addictive behavior. Changing embedded corporate ...