Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy

Acknowledgments

This book is about teaming, and teaming made it possible. I am grateful to everyone behind the scenes who played a role in helping me, and hope I can do justice to your diverse and complementary contributions.

This book pulls together findings, insights, and frameworks from twenty years of field research. I want to express my appre­ciation for the hundreds of people in the many organizations—managers, nurses, physicians, CEOs, and front-line associates alike—who generously gave up some of their time to be interviewed and studied. I hope that one or two of them will find their way to this book and recognize that they taught me something important. I also wish to thank the Division of Research at Harvard Business School for generous ...