1 Teamwork As an Individual– Not Group–Skill
When I close my eyes and imagine a workplace in which all employees are totally responsible for their team experiences and results, I see several conditions that have made this possible:
- Teams have the power to select their own members.
- Everyone clearly understands team goals and feels personally responsible for attaining them.
- Expectations of performance and contributions of team members have been made explicit.
- Team members expect to give and receive regular feedback from each other and, thereby, hold each other to agreed upon standards.
- Rewards and recognition are based on team results.
To create and sustain this kind of workplace—not just in the imagination but in everyday ...