Teamwork Training

Table of contents

1. Cover Page
2. Title Page
3. Copyright Page
4. Dedication Page
5. Contents
6. Preface
7. Chapter 1 - Introduction: Who Needs Teamwork?
   1. Why Teamwork Is So Powerful
   2. Why Teamwork Doesn't Happen
   3. How This Workbook Can Help Improve Teamwork
   4. How to Use the Contents of the Workbook and the Accompanying CD
   5. Icons
   6. What to Do Next
8. Chapter 2 - Defining the Teamwork Competency
   1. What Is a Team?
   2. What Is Teamwork?
   3. Results to Look For
   4. What to Do Next
9. Chapter 3 - Assessing the Organizational Competency
   1. Tools for Assessing Competency
   2. A Recommended Assessment Approach
   3. Description of Each Assessment Tool
   4. What to Do Next
10. Chapter 4 - Gaining Executive Buy-In: A 90-Minute Overview for Senior Managers
    1. Training Objectives
    2. Materials
    3. Preparation
    4. Sample Agenda
    5. What to Do Next
11. Chapter 5 - Fostering Teamwork: A One-Day Workshop for Team Leaders And Managers
    1. Training Objectives
    2. Materials
    3. Preparation
    4. Sample Agenda
    5. What to Do Next
12. Chapter 6 - Developing Teamwork Skills: A One-Day Workshop for Members of Teams and Groups
    1. Training Objectives
    2. Materials
    3. Preparation
    4. Sample Agenda
    5. What to Do Next
13. Chapter 7 - Team-Building Activities for Use with Departments and Teams
    1. Team-Building Activity 1: 360-Degree Feedback
    2. Team-Building Activity 2: Improving Team Listening Skills
    3. Team-Building Activity 3: Idea Sharing
    4. Team-Building Activity 4: Nurturing Trust and Creating a Positive Environment
    5. What to Do Next
14. Chapter 8 - Learning Activities
    1. Using the Accompanying CD
    2. Tips for Facilitating Experiential Activities
    3. Learning Activity 8–1: Organizational Teamwork Assessment Results
    4. Learning Activity 8–2: Creating an Organizational Climate That Supports Teamwork
    5. Learning Activity 8–3: Reviewing the Teamwork Workshops
    6. Learning Activity 8–4: Is Teamwork Happening Where You Are?
    7. Learning Activity 8–5: Tower Building, Part 1
    8. Learning Activity 8–6: Tower Building, Part 2
    9. Learning Activity 8–7: Trust Builders and Trust Destroyers
    10. Learning Activity 8–8: Teamwork War Story—A Matter of Trust
    11. Learning Activity 8–9: Learning Recap #1
    12. Learning Activity 8–10: Recognizing and Overcoming Communication Challenges
    13. Learning Activity 8–11: Bridge Building
    14. Learning Activity 8–12: Decisions and Other Roadblocks
    15. Learning Activity 8–13: Learning Recap #2
    16. Learning Activity 8–14: What Is Teamwork, and What Is Its Value?
    17. Learning Activity 8–15: Effective Communication—The Foundation of Teamwork
    18. Learning Activity 8–16: Crossing the Great Divide
15. Chapter 9 - Handouts
    1. Handout 9–1: Executive Overview Objectives and Agenda
    2. Handout 9–2: Teamwork Competency Models
    3. Handout 9–3: Improving the Organizational Climate
    4. Handout 9–4: Fostering Teamwork Workshop Objectives and Agenda
    5. Handout 9–5: Developing Teamwork Skills Workshop Objectives and Agenda
    6. Handout 9–6: Teamwork War Story—A Matter of Trust
    7. Handout 9–7: Teamwork War Story—What Really Happened
    8. Handout 9–8: Learning Recaps
    9. Handout 9–9: Decisions and Other Roadblocks
    10. Handout 9–10: Recognizing and Overcoming Communication Challenges
    11. Handout 9–11: Effective Communication: The Foundation to Demonstrating Teamwork
16. Chapter 10 - Assessments, Tools and Training Instruments
    1. Assessment 10–1: Organizational Teamwork Assessment
    2. Assessment 10–2: Is Teamwork Happening Where You Are?
    3. Assessment 10–3: Am I a Team Player?
    4. Tool 10–1: Email Message to Senior Managers
    5. Tool 10–2: Email Message to Participants in the Developing Teamwork Skills Workshop
    6. Tool 10–3: Program Evaluation and a Sample Instrument
    7. Training Instrument 10–1: Tower-Building Exercise, Part 1
    8. Training Instrument 10–2: Tower-Building Exercise, Part 2
    9. Training Instrument 10–3: Bridge Building for Fostering Teamwork
    10. Training Instrument 10–4: Email Communication
    11. Training Instrument 10–5: Bridge Building for Developing Teamwork Skills
    12. Training Instrument 10–6: Listening Assessment
17. Chapter 11 - Creating an Implementation Strategy
    1. Implementation Readiness Assessment
    2. Template for Developing an Implementation Plan
    3. What to Do Next
18. Appendix - Using the Compact Disc
    1. Contents of the CD
    2. Computer Requirements
    3. Printing From the CD
    4. Adapting the PowerPoint Slides
    5. Showing the PowerPoint Presentations
19. For Further Reading
20. About the Author