4

Meetings

4.1 Introduction

It is easy to poke fun at meetings. Sometimes they can be long, unproductive, and leave the participants wondering whether it was worth the time spent. However, meetings are critical to bringing together ideas from different perspectives. The key is to have effective meetings. While this may be easier said than done, this chapter contains some guidelines that will help to produce the desired result.

Meetings are important for an organization because products and processes are more complex today than ever before. There was a time not too long ago when a small group, or even a single person, could be assigned responsibility to develop, for example, a particular product. With the group located in the same office, ...

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