Appendix

Personal, Workforce, and Family Preparedness

Phil Drake is Communications Manager for the Charlotte Observer in Charlotte, N. C. The Observer is a daily newspaper that serves readers throughout North and South Carolina. In addition to the newspaper, the Charlotte Observer produces specialty magazines, voice information, and Internet services.

Phil is responsible for all aspects of communications at Observer operations in both Carolinas, including telephone and data communications, wireless systems, conventional and trunked two-way radio, and satellite systems. He is also responsible for business continuity and disaster response planning and related budgeting. He is responsible for providing emergency communications facilities for reporters ...

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