6 Implementation

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After having thoroughly researched, evaluated, and selected the vendor that was the closest match to your business needs, you then negotiated an agreement that benefits both companies. Now it’s time for the vendor to implement its solution within your business.

The Implementation process includes all activities required to deploy the vendor’s solution. Although the vendor will typically take the lead in managing this process, let’s discuss the relevant issues surrounding design, development, testing, and deployment of the solution.

After discussing the Implementation process, this chapter discusses the people involved in this ...

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