Chapter Eight
Web-Based Management Simulations
Technology-Enhanced Assessment for Executive-Level Selection and Development
Terri McNelly, Brian J. Ruggeberg and Carrol Ray Hall Jr.
This chapter presents a case study detailing the development of customized virtual assessment centers for three different executive-level positions within Darden Restaurants, Inc. Through subsidiaries, Darden owns and operates 1,800 Red Lobster, Olive Garden, LongHorn Steakhouse, The Capital Grille, Bahama Breeze, and Seasons 52 restaurants in North America, employs approximately 180,000 people, and serves four hundred million meals annually.
Organizational/Political Landscape
To achieve ambitious revenue growth goals, Darden realized it would need to grow exponentially, ...
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