Chapter Ten
PROMOTIONAL ASSESSMENT AT THE FBI
How the Search for a High-Tech Solution Led to a High-Fidelity Low-Tech Simulation
Amy D. Grubb
In this chapter, we describe the journey that brought the Federal Bureau of Investigation (FBI) to design and implement the high-fidelity, remotely delivered, externally administered simulation used today as a promotional assessment for mid-level positions. We will describe how the FBI came to overhaul its promotional process and adopt a virtual assessment approach, following the imposition of a court-issued consent decree and under the cloud of 9/11. The impact of that event on the mission of the Bureau led to changes in the role of mid-level managers that were reflected in the design of the promotional ...
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