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Fundamentals for an Operating Model
In this first chapter, we will set the context for the remainder of this book and clarify some terms. In an industry full of buzzwords and ambiguity, we felt that level-setting and providing context deserves a chapter of its own. This will help you understand the rest of this book and communicate better based on agreed-upon terms and associated semantics.
In this chapter, you will learn about various concepts related to your strategy, goals, mission, vision, and objectives by looking at different frameworks. Additionally, you will explore different definitions of operating models and extract essential insights from them. This chapter will also delve into the significance of culture in creating high-performing ...
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