Preface
Matured industries face incredible and, at times, intractable problems. If they are to stay alive, they must rejuvenate, they have to compete against the accelerating rate of change. These changes are in organization: at the microcosmic level, within the corporations as well as the macrocosmic level, at the level of the industry. At the same time, there is technological change where the emphasis is on the quality of the product. Time is now a far more valuable commodity—time to market and just-in-time inventory. The steel industry has to assert its presence in the global economy: steel has to be used for more intricate functions and their customers have higher expectations from the products they purchase, as such, quality has become the ...
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