Managing procurement involves acquiring products, services, or results from outside the performing organization (project team). Even in the most sophisticated training organizations, there are services that require expertise from a vendor, such as the implementation of a large-scale learning management system.

The training team, in conjunction with the purchasing department, is involved in the procurement process, which involves negotiating with and managing:

• vendors

• consultants

• suppliers

• contractors

• other third parties.

Vendor management can be very challenging due to complexities that arise involving:

• drafting legal contracts

• working with temporary resource firms who serve as referral agencies for contractors ...

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