Testing in Scrum

7 Quality Management and Quality Assurance

Traditional quality management (QM) is heavily document-driven, whereas agile practices require documentation to be reduced to a minimum. What effects does this have on the work of a quality manager or QA department? How can QA specialists use their know-how to contribute to the success of an agile team? What is the best way to deal with regulatory requirements and external audits? This chapter provides the answers to all these questions.

7.1 Traditional Quality Management

7.1.1 The ISO 9000 Standard

A quality management (QM) system is made up of the accountability and process rules a company works to, the documentation of these rules (process descriptions, procedural and work instructions, best practices ...