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Text Mining and Analysis by Satish Garla, Murali Pagolu, Dr. Goutam Chakraborty

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Case Study 7 Information Organization and Access of Enron Emails to Help Investigation

Dan ZaratsianMurali PagoluGoutam Chakraborty

Introduction

Objective

Step-by-Step Software Instruction with Settings/Properties

Summary

Introduction

Across industries, text analytics is opening the door for new, innovative ways to understand behavior, motives, interests, and trends buried within rich textual data. In most instances, this type of data is most advantageous when it is paired with structured data, such as demographic or transactional data, to enhance your view of the customer or party of interest. Text analytics is used across industries and can be applied to a variety of data. This data may consist of survey responses, call center notes, emails ...

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