RESTORING TRUST

HIGH-TRUST GROUPS DONT HAPPEN by accident, and they don’t happen overnight. They’re created deliberately, painstakingly, by leaders disciplined in their exercise of the 10 Laws of Trust. Molière was correct: “Trees that are slow to grow bear the best fruit.” Taking all of the conscious steps to build a high-trust culture is a patient, one-person-at-a-time, conversation-by-conversation process.

And it’s worth it. Negotiating with, raising children with, and building businesses with trustworthy people make life rewarding. Reinforced by good experiences, our bias is to trust, to act as if betrayal is unlikely. This turns out to be a pretty good bet if the decision to grant trust is grounded firmly in the three core conditions for ...

Get The 10 Laws of Trust now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.