RESTORING TRUST
HIGH-TRUST GROUPS DON’T HAPPEN by accident, and they don’t happen overnight. They’re created deliberately, painstakingly, by leaders disciplined in their exercise of the 10 Laws of Trust. Molière was correct: “Trees that are slow to grow bear the best fruit.” Taking all of the conscious steps to build a high-trust culture is a patient, one-person-at-a-time, conversation-by-conversation process.
And it’s worth it. Negotiating with, raising children with, and building businesses with trustworthy people make life rewarding. Reinforced by good experiences, our bias is to trust, to act as if betrayal is unlikely. This turns out to be a pretty good bet if the decision to grant trust is grounded firmly in the three core conditions for ...
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