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The 2006 ASTD Training & Performance Sourcebook by Patricia Phillips, Mel Silberman

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Guide 1

HOW TO EMPOWER E-LEARNERS

Susan Boyd

Susan Boyd is president of Susan Boyd Associates, a computer training firm that specializes in job-specific training programs. She is the author of Accelerate Computer Learning with Analogies (Susan Boyd Associates, 1998) and a frequent contributor to the Sourcebooks. Susan has over 25 years' experience in the training and computer education field and is a member of the International Who's Who in Information Technology. Susan has extensive experience in planning and managing computer training projects, and has directed and participated all phases of the projects, including needs analysis, course development, training the trainers, course delivery, and follow-up. She uses online learning (both synchronous ...

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