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The 2006 ASTD Training & Performance Sourcebook by Patricia Phillips, Mel Silberman

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Guide 6

HOW TO UNDERSTAND PEOPLE WHEN THEY DON'T GET IT

Leslie Yerkes

Leslie Yerkes is the president of Catalyst Consulting Group, Inc. Leslie founded Catalyst Consulting Group, Inc. in 1987. Her philosophy is simple: People are basically good, well intentioned, courageous, and able to learn. Her job is to provide a framework in which people can draw on their own inner resources to find creative solutions. Leslie has taught at John Carrol University and Baldwin Wallace College and is on the faculty at the Weatherhead Dively Center for Executive Education. Leslie is coauthor of the bestselling 301 Ways to Have Fun at Work (Berrett-Koehler, 1997) and the author of the Fun Works: Creating Places Where People Love to Work (Berrett-Koehler, 2001). ...

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