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CHAPTER 1Releasing the Power within People

Empowerment. Can it work for you, or is it just another buzzword for the ages? We believe that empowerment (which we link with team member involvement, ownership, responsibility, proprietary interest, and pride) is crucial for companies to be competitive in today’s business world and certainly in the world of tomorrow. Literally, for companies to succeed in the new world of business, team members must feel that they own their jobs and that they have key roles. And many of the most successful and admired companies in the world agree.

WHY MAKE THE EFFORT TO CHANGE TO EMPOWERMENT?

A variety of external challenges have paved the way for forces of change to bombard people and their organizations from all ...

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