CHAPTER 1
The Changing Business Climate
We are in one of those great historical periods that occur every 200 or 300 years when people don’t understand the world anymore, and the past is not sufficient to explain the future.
—PETER DRUCKER
IN THIS CHAPTER, WE WILL EXPLORE
■ the key differences between exploration and exploitation
■ the concept of VUCA (volatility, uncertainty, complexity, and ambiguity) and its implication for the business climate
■ the main drivers behind the emergence of agile ways of working.
Exploring and Exploiting: Two Key Organizational Activities
Think of the most commercially successful organizations around today. What makes them so successful? A superior product or service? Great business model? Efficient operations? ...
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