Chapter 8
Job Methods Kata: Kipling’s Kata
I have six honest serving-men(They taught me all I knew);Their names are What and Why and WhenAnd How and Where and Who.1—Rudyard Kipling
8.1 Introduction
The Training Within Industry (TWI) Job Methods (JM) training teaches, in the most effective way possible, the understanding of how the Kipling method, also known as the 5W1H, ECRS (what, why, where, when, who, how or how much; eliminate, combine, rearrange, simplify), works (Figure 8.1). The goal of the JM course is to provide the trainee a working knowledge ...
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