Chapter 7
Gratitude
No one cares how much you know, until they know how much you care.
—Theodore Roosevelt
The Fishbowl Way: We polish everyone and everything around us until it shines.
Reflecting on the Attributes of the Non-Negotiable
Gratitude is the reward of the Non-Negotiables because it is the one that ultimately brings us the most joy. At Fishbowl, we feel genuine gratitude when we see the 7 Non-Negotiables reflected in others. To complete the Retrospectives, I’ll share a few stories of how the 7 Non-Negotiables inspired others who knew Cam. His spirit and legacy continue to produce extraordinary outcomes for us all. I am a better man and leader thanks to the life and legacy of my son, Cam.
Our employees often express gratitude that we placed them in positions that test and grow their skills. We believe in them. That is how we build star performers. We call them athletes. Our Fishbowl athletes have a fire in the belly so bright that it shines through in their countenance. I believe we all have an innate passion to do good things with our lives. We want to add value. Most people are basically honest ...
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