CHAPTER 11

PRINCIPLE 7: ENGAGE THE SAFETY NET – WHAT TO DO WHEN INFORMAL CONFLICT RESOLUTION DOESN’T WORK

There will be times when informal conflict resolution does not bring a resolution and at this point it will be important to re-evaluate the situation and options available. At the beginning of this book, we looked at the alternative options available. It will be important to consider these options in more detail and how and when best to employ them according to the situation.

It may be that there are large amounts of money or principles at stake. It may also be that a decision needs to be made by a professional or a higher authority to resolve or conclude the matter. Alternatively, tensions may be running so high that parties do not feel ...

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