PART 2

THE PRACTICE: THE 7 PRINCIPLES OF EARLY CONFLICT RESOLUTION

Introduction

The 7 Principles for Early Conflict Resolution have been developed to provide you with a set of foundation skills and practical tools for approaching and addressing conflict situations when dealing with conflict in your own life or during the course of working with or advising others.

As a manager or leader, you will be equipped with skills to address challenges that you have with your staff and to better manage the tensions or blocks that they may be experiencing with each other.

As an employee, the principles will empower you to be more resourceful in dealing with conflicts and challenges at work, enabling you to better manage up as well as down and ensure your ...

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