“Life is not a matter of holding good cards, but sometimes, playing a poor hand well.”
– Jack London
It may seem odd that we are dedicating an entire chapter to a negative and almost taboo topic, ‘When things go way wrong in our workplace’; especially, when most of us have visions of sailing through our careers and retiring with glory—and a gold watch. But today’s globally competitive, dog-eat-dog world is more like the rough seas, exposing organizations to corporate equivalents of tsunamis and typhoons. And if an organizational disaster indeed strikes, many corporations these days simply implode and self-destruct under the impact, causing widespread damage and deeply painful consequences.
At the ...