“In large organizations the dilution of information as it passes up and down the hierarchy, and horizontally across departments, can undermine the effort to focus on common goals.”
Mr Swamy, the CEO of QRS Technologies, an automobile spare parts manufacturer, is naturally a very busy man. You are a junior process engineer and you have been developing a new forging process using a new instrument. Your immediate boss thinks it is a good idea for you to present your work to the CEO, make a case for the purchase of this Rs 12 crore new instrument, and get his blessings to incorporate your process in the mass production lines.
After much dancing around, ...