Foreword: From Flat to Fast to Smart to Deep

There are a lot of snappy, shorthand ways I could summarize Heather and Chris's book, but my favorite is this phrase that they use to encapsulate the essence of what they are saying: the abiding cliché and dominant news headline in the workplace these days is that the robots are going to take your job. What you learn from this book, though, is that, yes, indeed, robots can take your job. But if we're smart, they can also guide you to and define your next job. Because whether it's robots or automation or digitization, two things are true and always will be: there will always be another technological advance that will devour existing jobs—and, yes, those advances will be coming faster and faster. But we will always need humans to translate and augment the latest technology and we will always need humans to make meaning, joy, and connections that entertain us, inspire us, and connect us the moment we put our technology down. Microchips cannot and will not replace relationships. Your next job starts where the robots stop. Learn to embrace that handoff.

The best way to do that, Heather and Chris argue, for both individuals and organizations, is through rapid learning, unlearning, and adaptation. These skills are the new normal. Rapid learning, by the way, is not just about how to augment machines as they spin off new jobs, but how to augment humans as they stay the same, always craving meaning, joy, and new forms of entertainment and ...

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