Chapter 6The Game Changer: If You Are in a Hole, Stop Digging and Change the Game

Prediction is very hard, especially when it is about the future.—Yogi Berra

If you are trying to solve a sticky problem, you don't want to unintentionally make it stickier. What do you do when commonsense solutions don't work? Answers, and the behaviors that prevent you from seeing them, are closer than you think. They are just in an unexpected place. The first step is to see the game that needs changing.

An earlier example of this was that the more you, as the boss, tell people what to do on all projects, the less they develop their own skills; the less they develop their skills, the less you think they are capable of doing the job without your input, and the ...

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