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The Adventures of Team Fantastic: A Practical Guide for Team Leaders and Members by Glenn L. Hallam

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Chapter 11

Empowering Yourself and Teammates

On its next adventure, Team Fantastic is transported to New York City on a hot August afternoon in the 1990s. Someone opened the wrong water valve, sending three times the normal pressure down a major pipeline. As a result, the pipe has broken in several different places on a busy street and numerous tall office buildings are without water. The team’s mission: Repair the leaks before rush hour.

Fixing water leaks would appear to require a variety of skills, such as the ability to operate a jackhammer, tractor, shovel, and welder. It also requires knowledge of the procedures for blocking traffic and protecting the safety of the work crew, as well as the ability to inspect the work to ensure that it ...

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