Part IThe Accident

The Accident

Introduction

Sometimes you need something to completely break before you realize how many pieces went into it. And seeing what those pieces actually are gives you a chance to understand it in an entirely different, deeper way. From this atomized state, you have ultimate flexibility in how you put it back together, and ultimate visibility to all the possible combinations. There are no preconceived notions. No pre-assembled bits. Just a knowledge of what the thing needs to do once you put it back together.

That was my situation. I had been given a software development project and team in crisis. This product was promised to customers. This product was promised to internal enablement teams. In three months. The project ...

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