Commanders know the objective; leaders grasp the direction. Commanders dictate; leaders influence. Controllers demand; collaborators facilitate. Controllers micro-manage; collaborators encourage. Managers who embrace the leadership-collaboration model understand their primary role is to set direction, to provide guidance, and to facilitate connecting people and teams
—Jim Highsmith (2000)
All of the agile practices we apply, from scrum and kanban to big-room planning, are just that—practices. They are the result of the incremental discovery, over decades, of challenges with prevailing methods, ...
