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Evolution of Support Roles with AI

The future belongs to those who prepare for it today.

—Malcolm X

As we enter this new era of AI, there will be inevitable changes in how we work.

Throughout history, we’ve seen continuous transformations in technology, nature, the arts, and nearly every sector or industry. For example, technology has impacted the way humans accomplish tasks since the invention of writing by the ancient Sumerians, the Mesopotamian wheel, and the printing press in the early 13th century. Cloth is not made the same way it was in the 17th century. Books are not printed the same way they were before Gutenberg in 1450 Europe. However, AI is a little different and perhaps more intimidating as the speed of innovation and the reality ...

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