INTRODUCTION
The next great leadership challenge
Here’s a true story that I’m sure has played out in many companies. Leaders at a globally recognized manufacturing company learned about the business promise of artificial intelligence (AI) and got excited. With the adoption of AI, they reasoned, it would only be a matter of time before the company would be run more efficiently as predictions and decision-making would be faster, more accurate, and more cost-effective. They envisioned that AI would help the company identify and recruit the best talent and provide work teams with the most updated data and insights about what stakeholders wanted. ...
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