28 Case Study
AI-Powered Virtual Agent Augments Service Efficiency
In conversation with Pat Calhoun: CEO and Founder of Espressive – a software company that is transforming enterprise self-help with AI. Espressive uses AI technology to deliver enterprise-ready digital workplace assistance that reduces cost while boosting employee experience, productivity, and satisfaction.
LinkedIn: pacalhoun
Case Study in Summary
Case Study Classification
- Segment: B2B
- Industry: Technology
- Geography: Europe, MENA, APAC, AMER
- Value creation levers: Operations
- Time to impact: Less than 6 months
- Regulatory considerations: Low
The Business Challenge
Espressive’s ...
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