Create Belonging


I long, as does every human being, to be at home wherever I find myself.

—Maya Angelou, bestselling writer and poet

In a 1921 article for Vanity Fair, Robert Benchley observed that there are two classes of people: those who divide people into two classes and those who do not. Hosts who are aligned with Airbnb’s vision—to create a world where anyone can belong anywhere—see no divisions when it comes to those they serve.

In this chapter, you will learn from Airbnb hosts who passionately embrace the concept of Belong Anywhere. They ...

Get The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging now with the O’Reilly learning platform.

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