The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging

Notes

“‘Amazon did not kill . . . to any business’”: Alberto Brea, LinkedIn post, https://www.linkedin.com/feed/update/urn:li:activity:6270553860658458624/. Reprinted with permission of Alberto Brea.

“To fully comprehend Airbnb’s growth . . . on any given night”: “10 Facts About Airbnb,” IOL, March 5, 2018, https://www.iol.co.za/travel/travel-tips/10-facts-about-airbnb-13598514.

“As of 2017, the age distribution of Airbnb guests . . . 12 percent of guests were over 55”: Statista, “Share of Airbnb Users by Age Group in the United States and Europe 2017,” https://www.statista.com/statistics/796646/airbnb-users-by-age-us-europe/.

“Even though age and global demographics expanded . . . the best-rated hosts on Airbnb”: Airbnb, “Airbnb’s ...

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