CHAPTER 15AStudies in Procurement Management: Managing to Avoid Claims
Design professionals are spending more of their time and money—and their insurance carriers’ money—defending themselves against claims being made by owners, contractors, casual passersby, and third-party users, such as passengers in elevators and tenant employees. Usually, the design professional’s exposure to losing when defending against these claims results from something other than technical failure. It results instead from the failure to manage properly. The design professionals fail to manage or administer their efforts properly during the predesign and design process, they fail to manage and administer their work properly ...
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