CHAPTER 24The Value of Project Management: A Measurement System

JAMES S. PENNYPACKER, CEO, DANCE COMMUNICATIONS, LLC

More than ever, investment in initiatives designed to improve organizational performance must be justified. Whether it’s the implementation of a project management methodology, a project office, project management software, or project management training, these initiatives must deliver positive and tangible results. The good news is that tangible measures of project management value and performance can be established by asking the right questions and developing an appropriate measurement system.

Over the past few years, major companies from a variety of industries—information technology, manufacturing, pharmaceutical, new product ...

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