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The AMA Handbook of Project Management, 3rd Edition by Jeannette CABANIS-BREWIN, Paul C. DINSMORE

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CHAPTER 38Rescue Mission: Project Management in the Helping Professions

JEANNETTE CABANIS-BREWIN, PROJECT MANAGEMENT SOLUTIONS, INC.

A new commercial jet. A skyscraper. A software product. These are kinds of deliverables that project management cut its teeth on, and with which project managers can readily identify. But increasingly, project management is being applied to enterprises where the ultimate deliverable might be expressed as something like “lessened human suffering,” “improved understanding of a social problem,” “a safer society for children,” or “an increased awareness of the arts.” Is the discipline of project management, as currently understood, applicable to projects where outcomes concern individual and social welfare, education, ...

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